Machine Learning Holds Key to Scaling Up Comcast's Voice Remote

Comcast's voice remote for its X1 platform has become an increasingly popular feature, and the operator has kept it stocked with a constant flow of updates that, for example, support voice commands for special events such as the Super Bowl or the Winter Olympics. The technology that underpins that platform is also branching well beyond the TV. Comcast has already started to integrate the X1 voice remote with Xfinity Home, its home security and automation service. Comcast also recently added another voice wrinkle with a Phone Finder feature for Xfinity Mobile. Those customers can activate it by saying, "Xfinity Mobile, find my phone" into the X1 voice remote, or by uttering their 10-digit phone number into the remote.