10 AI trends to watch in 2020

Few are doing it well, however. In fact, nine out of ten companies have made some investment in AI, but 70 percent said they have seen minimal or no impact from AI thus far, according to the 2019 MIT SMR-BCG Artificial Intelligence Global Executive Study and Research Report. Looking ahead to 2020, CIOs will need to better assess the value of their AI bets and prove that ROI to the business, says Kara Longo Korte, director of product management at TetraVX. That's the headline for Forrester's AI prognostications as well: "We believe 2020 will be the year when companies become laser-focused on AI value, leap out of experimentation mode, and ground themselves in reality to accelerate adoption," Forrester analysts write. Here's a sobering stat: Fewer than two out of five companies reported business gains from AI in the past three years, according to the MIT AI survey.