Differentiating service quality in a crowded technology services market - Express Computer

The technology services market is constantly changing. As the COVID-19 pandemic showed us, the technology services players who were ready to adapt their business models, were ultimately better prepared. Remote working became the norm and overnight technology service providers became ready to change their processes and created new ways of collaborative working. As the pandemic and many countless disasters or challenges in the past have shown us, change is the only constant, and it is vital to differentiate in what is clearly a crowded technology services market. Observability With soaring IT complexity, it is increasingly becoming important for technology service providers to have a deep understanding of their highly distributed application topologies and dependencies.