What is AI, and how is it being used in the insurance industry

AI is the process of programming a computer to make decisions for itself. In the insurance industry, AI automates many of the tasks currently done by human telemarketers. This will result in a more efficient and customer-friendly industry better equipped to compete in the digital age. This includes gathering data about their needs and preferences and their personal and financial information. This includes evaluating the customer's needs, choosing the best policy for them, and calculating the cost.