How has the life insurance industry evolved post pandemic

It is a whole new world due to the pandemic. The life insurance industry settled more claims in the year 2021 than in 2020 due to this Black Swan event. A sudden demand for life insurance policies and increased claims induced operational changes for the insurance industry. As we head into the new financial year, there is no end yet to the anxiety as variants of the Covid-19 virus continue to emerge. Given improved economic sentiments, greater appreciation for its need and increased vaccinations, life insurance companies are expected to do a lot more in the new Financial Year (FY) 2023.