How automation and AI can be used to improve business resilience today

Members of IDG's Influencer Network weigh in on the transformative power of these two technologies. As a recent article on CIO.com observed, the pandemic "has seen accelerated interest in process automation as organizations have scrambled to overhaul business processes and double down on digital transformations in response to disruptions brought about by COVID-19. And for IT leaders stepping into or already steeped in such modernization efforts, artificial intelligence -- mainly in the form of machine learning -- holds the promise to revolutionize automation, pushing them closer to their end-to-end process automation dreams." Automation and artificial intelligence (AI): The combination of these two transformative technologies has IT leaders setting their sights on some pretty lofty goals. Robotic process automation leader UiPath has characterized RPA and AI as "two of the most transformative technologies the world has ever known. But bringing AI and RPA together unleashes even more of their potential."