Council Post: Seven Ways Artificial Intelligence Is Disrupting The Retail Industry

Chithrai is the Chief Technology and Innovation Officer (CTIO) for InfoVision. As online shopping replaces more and more brick-and-mortar retail stores, AI in retail is taking center stage for enterprises. In a digital era where consumers are constantly seeking personalized products and services, artificial intelligence solutions in retail are helping retailers align their offerings with the expectations of their customers. The disruptive impact of artificial intelligence in retail is seen across the value chain and is emerging as a powerful tool for retail brands to gain a strategic advantage over their competition. Marketing research firm Tractica has predicted that global AI revenues will grow from $643.7 million in 2016 to an excess of $36.8 billion in 2025.