3 Ways Artificial Intelligence Can Empower Your Sales Team

According to a Harvard Business Review study, it's likely that 85% of customer interactions with businesses won't involve humans on the other end by 2020. Thanks to mobile and the web, customer self-service is already commonplace in many industries. Thanks to the emergence of automation and artificial intelligence, consumers have numerous options available when they want to communicate with businesses. Companies that acquire these new technologies experience a host of possibilities, particularly when it comes to customer retention and sales. Sales teams that use AI have already reported a 50% increase in leads and a 60% reduction in costs.