What role will AI play for enterprise in 2020?

As AI becomes increasingly ever-present in the commercial sphere in the form of digital assistants, it's worth considering to what extent enterprise is keeping up. The enthusiasm for the implementation of artificial intelligence in a workplace setting may abate in the year ahead according to a report from professional services firm PwC. The third annual report in a series on AI predictions, one of its key findings is that only 4% of over 1,000 surveyed executives have plans to deploy AI across the enterprise, compared to 20% in the year before. That's due in part, PwC says, to a revising of expectations to focus on fundamental tasks rather than total overhauls. How do you make AI work for your business?