How Next Year Will Be The Year Of Automation In Enterprise

This week, ServiceNow released the results of a new report, revealing that a majority of organisations have introduced advanced automation in their workplace – with the full effects being felt next year. A third of companies said that by 2018 they will need greater automation to handle the volume of tasks being generated. By 2020, eight out of 10 UK companies will hit that breaking point which is being contributed to by the overload created by mobile devices and the Internet of Things (IoT). Intelligent automation could address the issue of the breaking point and increase productivity. This includes artificial intelligence or machine learning to streamline decision making to improve the speed and accuracy of business processes.