AI and ML allows Efficient Data Organization and Data Quality Management Shanmugam Nagarajan 24 7 ai

It helps businesses attract and retain customers, and make it possible to create a personalized, predictive and effortless customer experience. Shanmugam Nagarajan, Co-founder and Chief People Officer, [24]7.ai, Excerpts from an interview: BW CIO: How will AI applications drive productivity and business performance? Shanmugam Nagarajan: For us at [24]7.ai, artificial intelligence does not operate in a silo. It is the ultimate combination of artificial intelligence and human intelligence that we are excited about – and the intersection of the two spurs the productivity and performance gains.