Voice-assisted tech in hotels means you never have to get out of bed

IMAGINE a future where you don't have to physically hunt for your hotel light switch. Well, maybe that future is already here. Voice-enabled assistance and voice-assisted devices are gaining momentum in the hotels and hospitality industry, and agents are scrambling to learn about and sell the idea amid growing demand. At the ITB Asia 2017 trade show in Singapore, Rajat Nagpal, vice president of global supply and data aggregation strategy and Asia Pacific sales at Mystifly, said that hotels must keep up to the emerging trend of voice-assisted devices. He predicted that hotels (and potentially, serviced apartments) could see guests using voice assistance – with a combination of artificial intelligence (AI) and the Internet of Things (IoT) – across an entire day's worth of work from the moment they rise from bed.