Machine Learning Can Help HR Overcome Human Failings

"Humans are not as rational as economists would like them to be," Kolko told attendees of Indeed Interactive 2017, a conference for talent acquisition professionals. One way to improve human decisions at work--and especially to eliminate bias from decision-making--may be to rely more on machines, he said. "We know that there is discrimination and bias when it comes to hiring, pay, performance reviews and promotions. There are debates over the magnitude of discrimination and bias and the reasons for it, but there is no debate over whether any of it exists in the first place," he said.