Nex-Tech Wireless introduces DeviceBits - News - Nex-Tech Wireless

COLUMBUS, Ohio – July 19, 2017 – DeviceBits, a leading artificial intelligence (AI) software company that offers predictive, self-learning platforms that help companies adopt self-service customer support materials, announced today its Academy offering will host digital self-support materials for customers of Nex-Tech Wireless. Nex-Tech Wireless focuses on providing its customers cutting-edge technology including 4G LTE data and mobile services, as well as the latest wireless equipment and competitive wireless plans that provide nationwide coverage. As part of the agreement, Nex-Tech Wireless has selected DeviceBits to deploy the Nex-Tech Wireless Academy and Support Predict Platform for self-service digital customer support materials. It will offer customers a destination that will include an enhanced self-service digital experience on their website and mobile devices. This experience will support the top-selling device models offered by Nex-Tech Wireless and guide customers with FAQ's, guides, tutorials and videos that are intelligently linked to predict user journeys which will provide a positive customer experience.