3 Ways Companies Are Delighting Customers With AI-Driven Services

We know that the range of AI-loaded smart products is constantly expanding. But what's less obvious is how AI is also transforming the world of services – enabling service-based businesses to improve their offering, and even develop entirely new services and revenue streams that are underpinned by AI. Just as in product-based businesses, AI has become a driving factor for success in the service sector. Here are three ways businesses are delivering a better service through AI. AI provides incredible opportunities to get to know your customers – what they like and don't like, what they actually do (as opposed to what they say they do), how they engage with your service, what factors would encourage them to engage more deeply, and do on.