Effective Learning Critical to Compelling Experience of Artificial Intelligence, Says Strategy Analytics

The desire for users to complete everyday tasks and functions using AI is high. But current AI solutions often fall short of expectations due to limitations in capability and functionality. "Effective learning is critical to creating a compelling experience in this way," commented Christopher Dodge, Associate Director and report author. "Many AI solutions require too much upfront action from the user; manually inputting data or linking profiles from different apps to ensure inclusion in one service is time-consuming and clumsy." Correctly identifying an individual within one ecosystem also impacts basic tasks, especially if the solution cannot identify the individual requesting the action.