Making business smarter: 3 misconceptions about AI

Artificial intelligence (AI) is not always easy to understand. It has a long and complex history that dates to the 1950s. Up until recently, the development of AI has been relatively slow and commonly confused with automation. The two are often referred to in the same sentence, but have distinctly different uses. Automation is the process of making software (or indeed, hardware) automate routine tasks, following a prescribed set of instructions.