Council Post: It's Time To Challenge Our Preconceptions About AI's Role In Business

Whether it boosts productivity or increases workplace satisfaction, artificial intelligence (AI) is increasingly recognized as an essential tool to unlock a competitive advantage in business. It's hard to dispute the potential of AI to transform the way we work. This is a technology that Alphabet CEO Sundar Pichai stated at Davos was akin to "electricity and fire" in its impact on humanity. And I agree -- AI will be (and is) revolutionary. However, for AI to achieve a meaningful, positive impact on businesses and the world, we have to understand it and challenge our preconceptions.