frog

Artificial Intelligence (AI) promises everything from self-driving cars to self-writing newspapers, but AI may be missing its greatest opportunity in healthcare, where AI-driven "conversational interfaces" hold untapped potential to influence the health and wellbeing of billions of people. Fueled by the massive popularity of messaging platforms such as WhatsApp, "conversational UI" is providing an emerging generation of chat-based digital services that may be the next thing in consumer technology. Instead of manipulating a graphical interface, users have a conversation with a chat-bot: software that is able to understand and respond to natural language inputs. The pace of technical advances combined with a shift in cultural norms is making AI conversations feel normal for increasing numbers of people. The idea of a "computer you can talk to" has captured the imagination of the computer science community, and the general public, for decades.