Ingage: Conversational Interfaces Transforming Computing

Many companies are now embracing conversational interfaces and for good reason. For one thing, conversational interfaces are truly cross-platform and work across smart-phones, desktops, smartwatches and integrate well with services like Twitter, Facebook, and Google. Another factor is the significant strides in natural language technology in recent years. For example, earlier in May 2017, Google CEO Sundar Pichai revealed that the word error rate of Google Assistant is currently at an all-time low of 4.9%, down from 8.5% in July 2016. Ultimately, the opportunity is very exciting.