New Facebook Messenger bot helps you manage your flights
The same day that Microsoft painted a vision of a future infused with helpful chatbots, you can already start planning trips with one--though it has nothing to do with the company that created Windows. Instead, Facebook announced that Dutch airline KLM would integrate with Messenger to deliver your confirmation message, boarding pass, and check-in reminders inside a single conversation thread. Messenger's KLM integration can also help you rebook flights and communicate with a live customer service representative. "Goodbye forgetting the combination of your frequent flyer alphanumerical number and password to obtain your boarding pass, and holding for a long time on the phone to change flights. This is a new day for all of us global travelers, and KLM is paving the way," Facebook's messaging chief David Marcus said in a post on the social network.
Mar-31-2016, 16:30:06 GMT