Artificial intelligence: act now to benefit your business

Artificial intelligence (AI) is rapidly and inexorably reshaping all aspects of our world. Businesses that fail to switch on to the possibilities of seismic market disruption and advancement or utilise the technology now available face being banished to history – and soon. This was the prevailing warning emanating from Tata Communications' fourth CEO summit, which gathered 50 forward-thinking delegates last week at Coworth Park in Ascot, Berkshire, to address what those present agreed is the most important topic for the future of humanity. But given the welter of content on offer about the subject, many business leaders are suffering from "AI fatigue", unable to decide how seriously to take this nascent age of machine intelligence and uncertain how to unlock its potential. Gerd Leonhard, a session leader at the summit, thinks businesses of all sizes need to transform their approach and culture from the top down.