Applied Machine Learning Days

Telecom operators are in a very particular position, managing critical, complex infrastructure while having to deal with decreasing core-business profit margins. The role of operators is crucial for providing access to the digital world, and for this reason service availability guarantees are often enforced contractually (SLAs). To ensure operational excellence, it has become common practice for Telcos to leverage infrastructure usage data. These data are collected in addition to data that most businesses collect about customer interaction and business processes. Thus, operators find themselves processing large amounts of data, which can naturally drive them to develop Data Science and Machine Learning expertise.