Why Chatbots are Powerful Tool For Consumer Engagement

Ravi Sundararajan is the Chief Operating Officer at Gupshup, the leading conversational engagement platform. Sundararajan heads Product, Operations, Sales, Marketing, Business Development, and Support for Gupshup. Under his leadership, Gupshup has grown to become the leading Cloud Messaging Platform powering over nine billion messages monthly. Tens of thousands of large and small businesses across industry verticals use Gupshup to build conversational experiences across marketing, sales, and support. Prior to Gupshup, Ravi was the Founder and CEO of a cloud analytics startup and held various senior executive roles for Symantec's cloud data management and information security solutions.