3 types of business chatbots you can build - Watson

A few years ago when chatbots were just gaining popularity, there was a lot of talk around what a chatbot actually was. With the advent of natural language processing and various machine learning techniques, some of the more advanced conversational applications wanted to separate themselves from their competition. Many began calling themselves "virtual assistants." This implied that they were somehow bigger or more powerful than existing chatbots, or perhaps were more conversational or could cover a wider range of topics. However, we quickly discovered that the market did not care how powerful the bot was or about the underlying technology, so long as it solved the right problems.