How to make sure people keep using your chatbot

Keeping users around is not. Since Facebook Messenger bots launched at F8 in April 2016, over 30,000 bots have been created. Major brands like ESPN, Star Wars, and Yelp have released apps on Apple's iMessage. Microsoft, Google, and Amazon have all heavily invested in platforms for bots and conversational and voice experiences. Pandorabots, one of the oldest chatbot platforms, boasts over 285,000 bots made by over 225,000 developers.