How Microsoft's new AI sales agents will help your team close deals faster

AI agents are revolutionizing the workplace by performing actions autonomously for workers and, in turn, streamlining operations. Microsoft has sprinkled agents throughout its offerings to help workers across different industries, and the newest addition includes sales. On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster by researching leads, setting up meetings, reaching out to customers, and even closing sales for low-impact leads, according to Microsoft's blog post. The agent uses the company's CRM, company data, and Microsoft 365 data to inform its responses. Microsoft also launched Sales Chat which, as the name implies, is an AI-chat interface where the sales team can access all the information they need from CRM data, pitch decks, meetings, emails, the web, and more.