5 things to know about AI

Artificial intelligence (AI) is a constellation of technologies harmoniously enabling machines to act, learn and understand with human-like levels of reasoning. Maybe that's why everyone's definition of AI is different: It's so much more than just one thing. Machine learning and natural language processing are at the heart of AI. When paired with analytics and automation, these evolving innovations help companies improve customer service, optimize supply chains and achieve a seemingly endless number of business goals. And, fun fact, it can even help restore coral reefs.