How to use chatbots to grow your business - A Beginner's Guide

In the past few years technology has completely disrupted the way organizations and companies approach customer support and care. The introduction of chatbots followed the same pattern. Lots of research exists our there to back this up, just look at this one by Net Imperative that status that 89% of customers would rather communicate with a virtual assistant than a real person. With this post, we'd like to explore chatbots in the context of using them to grow your business. We'll explore some fundamentals, imlplementation tips and even some of top tools that came up in our research.