Leverage Artificial Intelligence in HR Processes Where It Matters Most

AI-based solutions offer huge benefits for HR leaders as they seek to deliver high-value services with a limited budget, but HR leaders need to understand (now rather than later) where AI matters most so they can prepare for and take advantage of this rapidly evolving range of technologies. "HR leaders need to reimagine their HR processes and identify ways to mitigate inefficiencies and unlock opportunities for more business-value," says Seyda Berger-Böcker, Director Analyst, Gartner. "When deciding on HR process improvement initiatives, HR leaders must make AI-based solutions a central pillar to look at." HR leaders who embrace AI-based solutions can drive their function's journey toward more operational efficiency The most promising use cases for adopting AI-based solutions are in recruiting, skills management, and learning and development (L&D). Processes in these areas involve a high volume of time-consuming tasks that are still operated by human labor, rely on unstructured data that requires significant HR capacity to analyze, and involve complex decisions that are driven primarily by human judgment or intuition and have some degree of bias.