Survey: Most businesses find RPA effective but hard to deploy and maintain - CRN - India

Pegasystems Inc announced the results of a global survey that found robotic process automation (RPA) and robotic desktop automation (RDA) to be highly effective in streamlining work – though achieving and maintaining those results isn't as simple as it seems. RPA has become a buzzworthy solution for organizations under pressure to modernize their legacy IT infrastructure and stay competitive. Gartner recently reported that "RPA software revenue grew 63.1 percent in 2018 to $846 million, making it the fastest-growing segment of the global enterprise software market." To find out if robotic automation lives up to the hype, Pega polled more than 500 decision makers from global businesses in a mix of industries currently using RPA and/or RDA. The survey found most respondents gain significant value from automating their operations with bots.