GPT models are a two-edged sword for automation platforms - SiliconANGLE

The viral awareness and adoption of artificial intelligence foundation models such as OpenAI LP's ChatGPT have created both an opportunity and threat to automation platforms generally and robotic process automation point tools specifically. On the one hand, large language models can reduce complexity and accelerate the adoption of enterprise automation platforms. The flip side is that software robots are designed to improve human productivity through intelligent automation and GPT models could cannibalize some, if not many, use cases initially targeted by RPA vendors. This reality is causing customers to rethink their automation strategies and vendors to evolve their messaging rapidly to position foundation models as an accelerant to their platforms. In this Breaking Analysis, we provide you with a perspective on how foundation models could have an impact on automation platforms. We review Enterprise Technology Research data that quantifies the ascendency of OpenAI.