The Role of AI in The Future of Marketing Marketing Insider Group

Did you know that AI can predict your personality traits better than your spouse of partner, your friend, even your family? That's one of the key insights I learned last week when I attended Pega's Pegaworld at the MGM Grand in Las Vegas, NV. More than 4,000 Business and IT leaders came together to understand the role of technology and AI in the future of sales, marketing, customer service. This event included some really smart people, if a bit more technical than the audience I typically see at Marketing conferences. How to use data and personalization to drive customer experience and ROI.