4 Simple Ways Businesses Can Use Natural Language Processing

Natural language processing (or NLP for short) refers to technology that allows computers to understand human language. NLP is what helps computers read, edit and summarize text – as well as enabling natural language generation (NLG), whereby computers generate their own "speech." In other words, NLP is the technology that enables Siri to understand your requests, while NLG means Siri can respond in natural-sounding language. Smart digital assistants like Alexa and Siri are among the best-known examples of NLP in action. Predictive text and email spam filters are earlier examples.