7 new ways chatbots can transform insurance

To answer questions on complex policies, handle claims, premium reminders, payments and to make sales, service and support much more effective in insurance? Indeed, there are chatbots that we are developing to do this and a lot more. Currently, a wide variety of chatbots exists across industries, functions and domains. There are a lot of generic bots that have a great design but their bot design is still evolving. However, domain specific bots or good industry bots are few and far between. The leverage of NLP technologies provides for new interaction channels that are not possible in traditional web or mobile apps.