Will HR cover AI biases? 5 AI trends for 2018

Nearly two decades ago, when Amazon began offering predictive book recommendations based off previous orders, no one batted an eye when new types of automated convenience emerged. However, when that same type of convenience enters the workplace, an inherent uneasiness arises. Automation is the next frontier for the enterprise, and artificial intelligence (AI) is more mainstream than ever. As algorithms' ability to learn expands, so does viable applications in the enterprise. By 2021, AI is forecast to recover about 6.2 billion hours of productivity and add $2.9 trillion in business value.