AI, Automation Predictions for 2022: More Big Changes Ahead

Just when you thought it was safe to go back to normal -- are you ready for round two? "There are big changes ahead," says Forrester VP Brandon Purcell. "There are a lot of changes that have been brought about by what happened over the last 2 years. The pace of change is very rapid. There are pretty big things happening." Purcell spoke with InformationWeek about the predictions for AI in 2022 and beyond.