In Recruiting, AI Gets Real for Telecom

While the wonders of artificial intelligence are often hyped beyond recognition, AI-powered recruitment software is actually offering real advantages to telecom businesses. "We have successfully optimized our recruitment advertising for both source effectiveness and cost control through deployment of AI tools, and will continue to expand AI further into our recruitment processes as the technology matures," says Kathy Flynn, VP of talent acquisition at CenturyLink. "There is an extraordinary opportunity for AI-driven software to completely transform recruitment processes," Flynn adds. "Particularly in accelerating the candidate funnel, enhancing the candidate experience, identifying qualified candidates with diverse backgrounds and experiences and reducing recruiters' administrative tasks." VMware is another early adopter.