How AI makes HR a winner - The HR Congress Magazine

Technology and Artificial Intelligence (AI) have brought in mixed reactions concerning job security and HR as a profession has not been spared. A recent report by the World Economic Forum (WEF) however gives a picture that technology and Artificial Intelligence (AI) will make HR more efficient and effective.1 At the Digital HR Innovation Summit back in 2019 in Amsterdam, we learned that at that time only 6% of companies were actively using AI in HR globally.2 Most of the organizations were at an exploratory stage where they were learning whether AI works for them or not. PWC's recent report confirms, the pandemic has drastically accelerated the digital transformation agenda through the integration of disruptive technologies.