Eight Common Chatbot Myths Debunked TechNative

The interest for bots is not going to slow down: a study shows that 80% of businesses want to start using chatbots in the next two years. To implement the technology properly, companies should be aware of the real potential and limitations. Like any new technology, chatbots arouse hopes and fears. Now that companies are integrating it into their strategies, we can better understand how it is beneficial for both companies and customers alike. To help you implement your chatbot and know what to expect, we have gathered eight of the most common myths about chatbots and have called on industry experts to debunk these myths.