Artificial intelligence: The future of finance?

Could artificial intelligence be the future of finance? Stock markets are overrun with AI traders, and Swedish banks now use AI chatbots or'virtual consultants' to answer client's queries; a move echoed by Discovery Health, Absa Bank and Lancewood. In 2012, a glitch in the system on the US stock market saw Knight Capital Group mistakenly sell off $440 million worth of shares. We spoke to the big players in finance and AI to find out more. "We are aware of the role artificial intelligence can play in the financial sector, particularly in the stock market," says Michael Kebai, senior manager of Capital Markets at the Financial Services Board (FSB).