Ex-Monzo execs founded Conversation AI startup rakes in $2.3M -- TFN

Cordless, a London-based modern telephony software with conversation intelligence, has raised $2.3 million in a seed funding round led by Berlin-based VC Fly Ventures with participation from Passion Capital (also backed Atoa Payments), TrueSight (also backed BondAval, Claimer), and Renaud Visage, co-founder of Eventbrite (also backed Mason and Climate X). The UK startup will use the funds to accelerate customer acquisition, and product development and deepen integrations in the customer support ecosystem. Luba Chudnovets and Irina Bednova, who met while building Monzo bank working as a Head of Scaling Operations and a Technical Lead, respectively, founded Cordless. In Monzo, the female founders worked on the problem of scaling customer support when Monzo was going through exponential growth. During their stint in Monzo, the female duo learned an important point -- if you build products that customers want to use, it's essential to have a deep understanding of "how your customers feel and why they reach out for support."