Is Artificial Intelligence (AI) the New Sales Frontier?

April 13th 2015, Forrester came out with a report where they forecast that by 2020, One Million B2B Sales jobs (this is in the US only) will go. The suggestion being that certain (I'm not saying all) processes can be automated and with the introduction of artificial intelligence (AI), this automation seems only to increase. As Jill Rowley pointed out at the time, the introduction of AI is already happening as the first place people go to make a purchase is Google, which is Artificial Intelligence (AI) after all. OK before we start, you are already using AI and maybe you don't know it. So how can AI help us in Marketing and Sales?