Who Should Own RPA? - InformationWeek
More enterprises are implementing robotics process automation (RPA) to increase operational efficiencies. However, some implementations have faltered because the lines of business weren't able to contemplate all of the technical and governance issues or IT built a solution that doesn't really align with business needs. Who should own RPA shouldn't be an either/or proposition. Business and IT leaders, as well as process owners, should work together within the context of an enterprise automation strategy. Some RPA vendors have successfully targeted business units that wanted to implement a solution quickly.
Mar-17-2020, 06:13:51 GMT