Amazon admits employees listen to Alexa conversations

Amazon has admitted that employees listen to customer voice recordings from Echo and other Alexa-enabled smart speakers. The online retail giant said its staff "reviewed" a sample of Alexa voice assistant conversations in order to improve speech recognition. "This information helps us train our speech recognition and natural language understanding systems, so Alexa can better understand your requests, and ensure the service works well for everyone," Amazon said in a statement. We'll tell you what's true. You can form your own view.