Chatbots Are Machine Learning Their Way To Human Language

Moveworks founding team from left to right Vaibhav Nivargi, CTO; Bhavin Shah, CEO; Varun Singh, VP ... [ ] of Product; Jiang Chen, VP of Machine Learning. Computers and humans have never spoken the same language. Over and above speech recognition, we also need computers to understand the semantics of written human language. We need this capability because we are building the Artificial Intelligence (AI)-powered chatbots that now form the intelligence layers in Robot Process Automation (RPA) systems and beyond. Known formally as Natural Language Understanding (NLU), early attempts (as recently as the 1980s) to give computers the ability to interpret human text were comically terrible.