Case study: How CHROs can leverage technology, AI and data analytics

Don't miss Talent Management Asia, HR strategy conference – top HR management issues solved with cutting edge techniques from respected HR leaders. When you joined Teledirect Telecommerce early this year, your mandate was to focus on leveraging technology, AI and data analytics for the HR function. What was the biggest challenge you wanted to overcome through this? With the changing nature of the business environment we recognised that we need to not just be ahead of the curve but to try and create the future ourselves. We believed if we did not take the lead in leveraging technology, data and machine intelligence we would be unable to retain our competitive edge in the market place and be unable to deliver the high-quality levels that our clients are accustomed to from us.