Enterprise AI and the art of business intelligence The Engineer

Organisations are looking to AI to revolutionise more than just their technology: it is redefining business processes, says Adi Pendyala, Sr Director at Aspen Technology. AI means different things in different situations and as such it can be tricky to define. Whilst most people think of AI as a technology in its own right, it is more of a general term used to refer to several different technologies that enable systems to act intelligently. When it comes to business applications, AI can support intelligent functionality by helping the system sense, understand, perform and learn. By using machine learning or deep learning to train a system, the system can assess how to act in each situation by analysing data, rather than relying on prescriptive, hard-coded actions.