A guide to developing bot personalities. – Prototyping: From UX to Front End
Conversational interfaces have reduced user experience down to a few lines of text. With bots, UX becomes conversational, products talk back, and persona's now go both ways. Every bot has a voice -- which means every bot needs a personality. If conversational computing means personality is the new user experience, how do we approach the design of these nuanced digital entities? Chatbots and voice assistants are for humans.
Jun-9-2017, 13:55:06 GMT
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