5 ways AI will influence our lives in 2019 AndroidPIT
Choose "Yes, I have!" or "Never heard of it.". Chatbots aren't exactly new but, although businesses have employed them for some years now, engaging with a chatbot as a customer was usually a pointless exercise in frustration as the bot spewed out the same rote (wrong) answers over and over again. But in 2019, AI-powered customer service will become more sophisticated. Not only will chatbots of the future get better at chatting, but they'll also do it with a human face, or human voice. Autodesk's virtual customer assistant Ava, for example, leverages Deep Learning to help customers with something approaching a recognizable face and personality.
Jan-13-2019, 23:01:28 GMT
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